Privacy policy

Privacy Policy

Privacy Policy

Eclipse Beams (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws.

1. Information We Collect

When you use our website, we may collect the following types of personal data:

  • Identity Data: name, title, billing address, shipping address.

  • Contact Data: email address, phone number.

  • Payment Data: payment card details (processed securely by third-party payment providers; we do not store card details).

  • Technical Data: IP address, browser type, operating system, cookies, and website usage information.

  • Marketing Data: your preferences in receiving marketing communications from us.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your purchases or account.

  • To provide customer service and support.

  • To improve our website, products, and services.

  • To comply with legal obligations.

  • With your consent, to send marketing emails or promotions.

Any promotional offers, discounts, or giveaways we provide are part of our marketing activities and not primarily intended to collect personal data.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: to fulfill your purchase orders.

  • Consent: when you subscribe to marketing emails.

  • Legitimate Interests: to improve our services, prevent fraud, and ensure website security.

  • Legal Obligation: to comply with tax, accounting, and regulatory requirements.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your shopping cart.

  • Understand how you use our website.

  • Improve website performance and personalization.

You can manage or disable cookies in your browser settings.
For more details, please refer to our [Cookie Policy].

5. Sharing Your Information

We may share your personal data with trusted third parties, including:

  • Payment providers (e.g., PayPal, Stripe, Shopify Payments).

  • Shipping carriers (e.g., Royal Mail, DHL, UPS).

  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads).

All third parties are required to respect your privacy and handle your data securely.
We do not sell, rent, or trade your personal information to any third parties.

We will never use your personal images, reviews, or content for advertising without your explicit consent.

6. International Transfers

If we transfer your data outside the UK or EEA, we ensure that appropriate safeguards—such as Standard Contractual Clauses (SCCs)—are in place to protect your personal information.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations.

8. Your Rights (UK & EU Residents)

Under the UK and EU GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Request deletion of your personal data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where applicable).

To exercise any of these rights, please contact us at support@eclipsebeams.com.

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through secure SSL-encrypted connections to ensure the protection of your sensitive payment information.

10. Children’s Privacy

Our website is not intended for use by individuals under the age of 16.
We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to have it removed.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Eclipse Beams
Email: support@eclipsebeams.com

If you are based in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.